IT Technical Support Specialist
Softthink Solutions Inc is hiring for IT Technical Support Specialist in Nimitz Hill, Piti,, GU. Mid level. First seen September 11, 2026; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Softthink Solutions Inc
- Where
- Nimitz Hill, Piti,, GU
- Level
- Mid
- First seen
- September 11, 2026
- Listed via
- CareerPlug
What the posting says
Roles and Responsibilities Helpdesk Operations & Tier 1/2 Support • Monitor, triage, and resolve IT support tickets via email, telephone, and Microsoft Teams. • Receive, log, categorize, and prioritize incoming requests. • Perform Tier 1 troubleshooting including password resets, peripheral support, and basic software assistance. • Provide Tier 2 support including advanced hardware/software diagnostics, OS/application installations, configurations, and upgrades. • Deliver on site technical assistance to end users as required. Telephone Coordinating Officer (TCO) Support • Coordinate and…
Read more and apply on Softthink Solutions Inc's site
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