Destava

IT Support Engineer

Ferrous Processing and Trading Company is hiring for IT Support Engineer in Cleveland Works. On-site, Mid level, $65k–$85k a year stated. First seen November 7, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Ferrous Processing and Trading Company
Where
Cleveland Works
Arrangement
On-site
Level
Mid
Pay stated
$65k–$85k a year
First seen
November 7, 2026
Listed via
Workday

What the posting says

A core part of this role is working the company's centralized desktop support queue — this position demands first-contact resolution, digging in to root cause, and closing tickets completely rather than passing problems along Summary of Responsibilities - Remain continually customer focused; follow up to ensure customer satisfaction. - Manage, troubleshoot, plan, prioritize, and track work efforts using the Cliffs ServiceNow ticketing system to ensure timely resolution of user requests and problems. - Commission and support user-facing hardware including laptops, desktops, peripherals, VoIP…

Read more and apply on Ferrous Processing and Trading Company's site

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