Capacity Strategist
Navan is hiring for Capacity Strategist in Lisbon, PT. Mid level. First seen October 8, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Navan
- Where
- Lisbon, PT
- Level
- Mid
- First seen
- October 8, 2026
- Listed via
- Greenhouse
What the posting says
As a Capacity Strategist , you will own and continuously improve the capacity models and scheduling blueprints specifically for our most Elite service offering. Working closely with your global ROC peers, you will ensure our premium support operates seamlessly across a 24/7 "follow-the-sun" model. This is not a typical high-volume contact center environment; our dedicated & designated agents provide white-glove service primarily through complex email cases and high-touch phone calls. We are looking for a tinkerer and a builder. While you will heavily utilize Genesys Cloud to manage the core…
Read more and apply on Navan's site
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