Workforce Management Analyst
Capgemini is hiring for Workforce Management Analyst in Pune, Maharashtra, India. Hybrid, Mid level. First seen November 7, 2026; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Capgemini
- Where
- Pune, Maharashtra, India
- Arrangement
- Hybrid
- Level
- Mid
- First seen
- November 7, 2026
- Listed via
- Workable
What the posting says
Job Summary Analyzes trends within assigned operations, including call volumes, call patterns, staff productivity, and resource allocation. Uses analysis results to forecast call arrival and build staffing and scheduling plans to meet business unit goals and corporate objectives. Essential Job Functions Analyzes call volumes, call patterns, call trends, and staff productivity for assigned centers; uses this information to build, coordinate, and accurately maintain employee schedules. Forecasts future workflow volume and makes scheduling adjustments based on business needs. Monitors all time…
Read more and apply on Capgemini's site
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