Service Desk Specialist
nahc.io is hiring for Service Desk Specialist in Taipei City, Taiwan. Junior level. First seen October 13, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- nahc.io
- Where
- Taipei City, Taiwan
- Level
- Junior
- First seen
- October 13, 2026
- Listed via
- Lever
What the posting says
What You'll Do Act as the primary interface for end users, handling technical inquiries and providing clear, professional support across phone, email, and ticketing channels Own tickets end-to-end, performing remote troubleshooting, root-cause diagnosis, and resolution in line with SLA and KPI expectations Fulfill standard service requests such as software installation, configuration, and device setup, following defined procedures Install, modify, and maintain end-user computer hardware and software as requested Develop and maintain SOPs, training materials, and knowledge base articles to…
Read more and apply on nahc.io's site
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