Service Desk Analyst
COES Enterprise Services Colombia is hiring for Service Desk Analyst in PHL - QUEZON CITY. Mid level. First seen November 9, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- COES Enterprise Services Colombia
- Where
- PHL - QUEZON CITY
- Level
- Mid
- First seen
- November 9, 2026
- Listed via
- Workday
What the posting says
Job Description: Essential Job Functions: - Log, validate, and diagnose customer issues across the range of products and applications used within the customer environment. - Provide solutions through information gathering, analytical troubleshooting, and problem research, or route and escalate incidents to the appropriate resolution group when required. - Manage and escalate incidents in accordance with agreed service levels and established procedures. - Maintain excellent attendance and punctuality to support service delivery requirements. - Respond promptly and professionally to customers…
Read more and apply on COES Enterprise Services Colombia's site
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