Destava

Product Support Specialist

Secfix is hiring for Product Support Specialist in Remote - Germany, Austria, Poland, the UK or Turke. Remote, Mid level. First seen August 6, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Secfix
Where
Remote - Germany, Austria, Poland, the UK or Turke
Arrangement
Remote
Level
Mid
First seen
August 6, 2026
Listed via
Ashby

What the posting says

If you like ownership and you’re proactive, this opportunity is for you :) What You'll Do: As a Product Support Specialist, you will serve as the first point of contact for product-related inquiries, focusing on providing exceptional support to our clients. Key responsibilities include: - Act as the first line of support on product-related queries via chat, responding with empathy, clarity, and efficiency to resolve issues quickly. - Document bug reports, review logs, and identify recurring issues; collaborate closely with Product Engineering to escalate and track resolution without the need…

Read more and apply on Secfix's site

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