Destava

Customer Support Associate

Red Oak is hiring for Customer Support Associate in Austin HQ. Hybrid, Junior level. First seen November 5, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Red Oak
Where
Austin HQ
Arrangement
Hybrid
Level
Junior
First seen
November 5, 2026
Listed via
Ashby

What the posting says

HOW YOU’LL USE AI AI is part of how this role works every day. You’ll use Claude for investigation and drafting, AI-connected internal tools to pull context from our systems, and Fin AI as the first line of support in Intercom. You don’t need to be an expert yet. We’re looking for someone who is keen to use these tools, learns quickly, and checks AI output before relying on it. WHAT SUCCESS LOOKS LIKE - You’re confidently handling a growing share of the queue on your own, helping bring resolution times down. - Clients and internal teams get clear, friendly and accurate responses, helping…

Read more and apply on Red Oak's site

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