Destava

Customer Service Representative Senior - Residential (Austin Energy)

City of Austin is hiring for Customer Service Representative Senior - Residential (Austin Energy) in Austin Energy Headquarters. Senior level, $27.06–$32.34 an hour stated. First seen November 10, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
City of Austin
Where
Austin Energy Headquarters
Level
Senior
Pay stated
$27.06–$32.34 an hour
First seen
November 10, 2026
Listed via
Workday

What the posting says

This role is responsible for identifying and implementing process improvements, mentoring and training team members, and ensuring high-quality service delivery. The ideal candidate is self-sufficient, adaptable, and excels in both written and verbal communication. They will handle escalations with professionalism, support cross-departmental coordination, and contribute to a culture of continuous improvement and customer satisfaction. Job Description: Customer Service Representative Senior - Residential Purpose: Under general supervision, responsible for researching customer questions,…

Read more and apply on City of Austin's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.