Dedicated Support Engineer - San Francisco
OpenAI is hiring for Dedicated Support Engineer - San Francisco in San Francisco. Mid level. First seen September 25, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- OpenAI
- Where
- San Francisco
- Level
- Mid
- First seen
- September 25, 2026
- Listed via
- Ashby
What the posting says
Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements. In this role, you will: - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents. - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and…
Read more and apply on OpenAI's site
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