Head of Customer Success & Account Management - USA

Company

Inworld

Where

Mountain View, California, USA

Level

Executive

First seen

October 8, 2026

Listed via

Ashby

What the posting says

Your Impact We are looking for a Head of Customer Success & Account Management to build and lead our post-sales function as we scale. This is a foundational leadership role: you will own the customer lifecycle after close, from onboarding and adoption through renewals, expansion and executive relationships. The ideal candidate has carried retention and expansion targets, built a high-performing customer success and account management motion for complex enterprise customers, and is AI-native, using agents, automation and customer signals to identify risk, accelerate value realization and…

Read more and apply on Inworld's site

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