Destava

Founding Customer Success Engineer

GovEagle is hiring for Founding Customer Success Engineer in New York City. Mid level. First seen November 10, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
GovEagle
Where
New York City
Level
Mid
First seen
November 10, 2026
Listed via
Ashby

What the posting says

You'll answer fast, debug to the root cause, fix what can be fixed through configuration and admin tools, hand engineers a ticket they can act on immediately when it can't, and close the loop with every customer. When a deal needs technical depth, you'll step into pre-sales as our solutions engineer. As the team grows, this role grows into leading support. WHAT YOU'LL DO - Own the support queue, fast. Customers hear from you in minutes: our standard is a first reply within 10 minutes during business hours. Then own every item until it is fixed and the customer has confirmed it. - Debug to…

Read more and apply on GovEagle's site

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