Destava

IT Support Specialist II

Trace3 is hiring for IT Support Specialist II in Houston, TX. Mid level. First seen September 17, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

Save to applyRead more and apply on Trace3's site

With Destava: How well do you fit? · Tailor my résumé · Write a cover letter

Company
Trace3
Where
Houston, TX
Level
Mid
First seen
September 17, 2026
Listed via
Greenhouse

What the posting says

JOB SUMMARY: The IT Support Specialist II will provide advanced end-user technical support, manage the hardware lifecycle (including laptop replacement tracking and escalations), and deliver SharePoint site administration and user support. Acting as an escalation point for Tier 1 support, this role will handle complex incidents, ensure timely resolution of hardware and software issues, and support collaboration platforms to improve productivity and maintain compliance. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Tier 2 Help Desk Support Serve as the escalation point for Tier 1 issues, providing…

Read more and apply on Trace3's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.