Forward Deployed Engineer, Triage

Company

AssemblyAI

Where

New York City

Level

Mid

First seen

October 24, 2026

Listed via

Greenhouse

What the posting says

You'll work across our entire customer base to answer their questions and solve their technical problems. You’ll also build and run the agents that handle our first line of customer contact. Most of your work happens in Slack, with customers and our Engineering and Research teams. This role is hybrid. You'll need to live within commuting distance of our NYC office. What You’ll Do: Work with customers at scale . You will work across our entire customer base, from owned accounts to self-serve accounts, and serve as a product expert and technical resource with a heavy focus on unblocking…

Read more and apply on AssemblyAI's site

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