Destava

Lead, Technical Services Engineering

MongoDB is hiring for Lead, Technical Services Engineering in New York City. Hybrid, Senior level. First seen November 11, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
MongoDB
Where
New York City
Arrangement
Hybrid
Level
Senior
First seen
November 11, 2026
Listed via
Greenhouse

What the posting says

This role is based in MongoDB’s New York City office. As the Core Team Lead, you will: Serve as a technical owner for complex customer cases, lead technical discussions, and step in on high-visibility issues when ownership or expertise is needed for Query & Index, performance, Replication, Sharding, and Atlas/Vector Search issues (and more!) Provide hands-on customer support, including advanced investigations and high-priority cases, while helping the team manage its workload Coordinate urgent and escalated cases: acknowledge issues promptly, summarize investigation and findings, clarify…

Read more and apply on MongoDB's site

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