Technical Support Engineer II
ESET is hiring for Technical Support Engineer II in Sydney. Mid level. First seen October 29, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- ESET
- Where
- Sydney
- Level
- Mid
- First seen
- October 29, 2026
- Listed via
- Workday
What the posting says
Job description FUNCTIONAL RESPONSIBILITIES AND DUTIES • Provide technical support to customers, partners and resellers for ESET products. • Be an expert for at least one ESET product, have a basic knowledge of the rest as decided by the superior. • Document, process and analyse incoming customer requests through all communication channels. • Gather relevant information based on requests from higher level support and implemented processes. • Qualify and escalate undocumented issues to next level support teams according to defined processes and procedures. • Perform scheduled callbacks to…
Read more and apply on ESET's site
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