Senior Technical Support Engineer

Company

Zscaler

Where

Melbourne, AUS; Remote - Canberra, Australia; Sydney, AUS

Arrangement

Hybrid

Level

Senior

First seen

November 5, 2026

Postings

2

Listed via

Greenhouse

What the posting says

This is a hybrid role, reporting to the Senior Manager, Product Support in the Customer Success department. Supporting strategic federal customers, this role requires strong technical troubleshooting skills, sound judgment, and the ability to manage complex escalations in secure and compliance-sensitive environments. You will work closely with customers, internal support teams, Engineering, and cross-functional stakeholders to drive timely resolution of critical issues while maintaining high standards of customer communication, security awareness, and operational discipline. What you’ll do…

Read more and apply on Zscaler's site

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