Grievance Coordinator
Baystate is hiring for Grievance Coordinator in Springfield, Massachusetts. Mid level, $25.26–$29.03 an hour stated. First seen November 6, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Baystate
- Where
- Springfield, Massachusetts
- Level
- Mid
- Pay stated
- $25.26–$29.03 an hour
- First seen
- November 6, 2026
- Listed via
- Workday
What the posting says
Reporting to the Manager of Patient Relations, this role serves as a key liaison between patients, families, and the organization in the intake, investigation, and resolution of complaints and grievances. The Grievance Coordinator uses strong emotional intelligence, communication, and conflict-resolution skills to navigate sensitive concerns, advocate for patients, and partner with clinical and administrative teams to achieve timely, objective, and appropriate resolutions. This role also helps identify opportunities to improve the patient experience and supports compliance with regulatory…
Read more and apply on Baystate's site
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