Quality Monitoring Analyst
Zoetis is hiring for Quality Monitoring Analyst in US Remote. Remote, Mid level, $72k–$104k a year stated. First seen November 4, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Zoetis
- Where
- US Remote
- Arrangement
- Remote
- Level
- Mid
- Pay stated
- $72k–$104k a year
- First seen
- November 4, 2026
- Listed via
- Workday
What the posting says
The Quality Monitoring Analyst (QMA) is responsible for the overall call quality monitoring program across US Customer Care (USCC). This includes facilitating alignment and continuous improvement across Customer Care. The QMA will work closely with managers in each department to prepare them to deliver specific and actionable feedback at the individual, group, and department levels. The QMA will track and trend results at a micro and macro level, and work with managers to develop training and support materials to assist colleagues in their customer obsessed continuous improvement journey.…
Read more and apply on Zoetis' site
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