Destava

Support Specialist

X-FLOW is hiring for Support Specialist in Not specified. Mid level. First seen August 6, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
X-FLOW
Where
Not specified
Level
Mid
First seen
August 6, 2026
Listed via
BambooHR

What the posting says

Key Responsibilities: - Answer user requests in Zendesk (email) quickly and clearly, following our guidelines. - Reply to reviews in the App Store and Google Play through Zendesk. - Work closely with developers and QA to speed up problem resolution and track bug fixes. - Create, edit, and update internal guides, response templates, and FAQs; keep the knowledge base up to date. - Check tickets handled by the outsourcing team to make sure they’re solved correctly and match our processes; fix tags if needed and give feedback to the outsourcing team. - Coordinate communication between the…

Read more and apply on X-FLOW's site

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