Sr Mgr, Returns & Operations
Zoro is hiring for Sr Mgr, Returns & Operations in Chicago, Illinois, United States; Janesville, Wisconsin, United States. Manager level. First seen September 4, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Zoro
- Where
- Chicago, Illinois, United States; Janesville, Wisconsin, United States
- Level
- Manager
- First seen
- September 4, 2026
- Listed via
- Greenhouse
What the posting says
Job Summary: The Senior Manager, Returns & Operations is responsible for leading Zoro’s end-to-end post-delivery operations, including returns, replacements, warranty claims, warehouse operations, and delivery exceptions. This role defines the operating model, uses operational and financial analysis to guide decisions, and develops capabilities that improve customer outcomes, operating cost, and scalability. Duties and Responsibilities: Lead post-delivery operations, including returns, replacements, warranty claims, missing or incorrect items, warehouse operations, and other…
Read more and apply on Zoro's site
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