Destava

Customer Support Representative- Front Office

Wave is hiring for Customer Support Representative- Front Office in Dakar, Senegal. Junior level. First seen November 5, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Wave
Where
Dakar, Senegal
Level
Junior
First seen
November 5, 2026
Listed via
Greenhouse

What the posting says

In this role, you'll: Manage large amounts of incoming phone calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customers through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within reasonable time limits, and follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures and guidelines Go the extra…

Read more and apply on Wave's site

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