Tier 3 IT Service Desk Lead
T-Rex Solutions is hiring for Tier 3 IT Service Desk Lead in Washington, DC. On-site, Manager level, $90k–$120k a year stated. First seen November 6, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- T-Rex Solutions
- Where
- Washington, DC
- Arrangement
- On-site
- Level
- Manager
- Pay stated
- $90k–$120k a year
- First seen
- November 6, 2026
- Listed via
- Greenhouse
What the posting says
Service hours of support are Monday through Friday 7:00am-6:00pm (desk-side support) and (walk-up help desk) or as needed such special events or emergency requirements. Work is performed on-site at the Herbert Hoover building in Washington, DC. Responsibilities: The Tier 3 Service Desk Lead shall be responsible for providing expert‑level troubleshooting, overseeing complex incident and problem resolution, and ensuring technical quality across all support tiers. Provide advanced technical services for resolving complex and escalated IT issues with elevated administrative permissions.…
Read more and apply on T-Rex Solutions' site
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