Destava

Director, Member Experience

Rightway is hiring for Director, Member Experience in Remote. Remote, Executive level. First seen October 24, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Rightway
Where
Remote
Arrangement
Remote
Level
Executive
First seen
October 24, 2026
Listed via
Greenhouse

What the posting says

The ideal candidate pairs strong people leadership with an operational mindset, and is comfortable partnering with product and technical teams to build the tools their team relies on every day. This is a highly visible role that shapes how members experience pharmacy support at Rightway. WHAT YOU’LL DO: Lead and develop a team across telephony, email, chat, and other digital channels, working through managers and team leads. Build and coach a bench of people managers, holding them accountable to consistent service standards and to Rightway's management expectations. Set team structure and…

Read more and apply on Rightway's site

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