ServiceNow Business Process Consultant – FSO/CSM
NewRocket is hiring for ServiceNow Business Process Consultant – FSO/CSM in Remote - US or Canada. Remote, Mid level. First seen October 29, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- NewRocket
- Where
- Remote - US or Canada
- Arrangement
- Remote
- Level
- Mid
- First seen
- October 29, 2026
- Listed via
- Greenhouse
What the posting says
You'll anchor engagements in FSO and work across related product lines including Customer Service Management (CSM) and Field Service Management (FSM). As a Business Process Consultant, you will be the bridge between the business and the platform. You bring a strong understanding of how insurers operate, from policy servicing to claims to customer service, and the techno-functional depth to turn that knowledge into future-state processes that run on ServiceNow. You will lead discovery workshops, map current and future-state processes, drive fit-to-standard decisions against out-of-the-box FSO…
Read more and apply on NewRocket's site
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