Destava

Director, IT Service Desk

Netskope is hiring for Director, IT Service Desk in Santa Clara, California, United States. Executive level. First seen November 5, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Netskope
Where
Santa Clara, California, United States
Level
Executive
First seen
November 5, 2026
Listed via
Greenhouse

What the posting says

We are seeking a hands-on, servant-leader to elevate and transform our global Service Desk organization into a strategic asset. This is not a typical “ticket-closing” role; it is a critical leadership position focused on redefining IT support as a product, driving automation, expanding self-service, and harnessing Generative AI to deliver a frictionless, consumer-grade employee experience. The Director of IT Service Desk will partner with IT product leadership to build and mature the service catalog with defined and measurable SLAs, own IT change management, and implement a data-driven…

Read more and apply on Netskope's site

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