Destava

IT Support Specialist 2

MongoDB is hiring for IT Support Specialist 2 in Dublin, Ireland. Hybrid, Mid level. First seen October 30, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
MongoDB
Where
Dublin, Ireland
Arrangement
Hybrid
Level
Mid
First seen
October 30, 2026
Listed via
Greenhouse

What the posting says

Serving as the EMEA anchor for MongoDB's Global Enterprise Technology (GET) team, this position acts as a primary technical DRI for enterprise user support, office technology, and regional incident escalation in the GMT/IST time zone. You hold end-to-end operational responsibility for delivering high-touch, reliable IT services—from onboarding hardware provisioning and daily ticket triage to AV room management and high-visibility regional event support. This role prioritizes proactive support over passive ticketing. By monitoring system health, verifying endpoint configurations, and…

Read more and apply on MongoDB's site

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