Critical Situation Manager (Escalation Manager)
MongoDB is hiring for Critical Situation Manager (Escalation Manager) in Dublin, Ireland. Senior level. First seen October 15, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- MongoDB
- Where
- Dublin, Ireland
- Level
- Senior
- First seen
- October 15, 2026
- Listed via
- Greenhouse
What the posting says
Individuals in this role are highly organized, proactive and professional. You are one who excels in fast-paced environments and can assess business impact, mobilize cross-functional teams, and drive technical escalations with urgency and ownership. We are looking for someone who has a customer-focused mindset with excellent communication and expectation-setting abilities. You have a technical background in Support, Services, DevOps, Systems Engineering, or Database environments, and are experienced in incident response or crisis management. You will have strong negotiation and…
Read more and apply on MongoDB's site
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