Sr. Director, Retrieval Operations (Call Center & Workforce Operations)
Datavant is hiring for Sr. Director, Retrieval Operations (Call Center & Workforce Operations) in Remote - United States. Remote, Executive level. First seen October 23, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Datavant
- Where
- Remote - United States
- Arrangement
- Remote
- Level
- Executive
- First seen
- October 23, 2026
- Listed via
- Greenhouse
What the posting says
This role serves as a trusted advisor to executive leadership and partners across Payer Operations, Product, Engineering, Finance, Client Success, and other functions to shape strategy, resolve barriers, and deliver change. You will: Develop and execute the call center and workforce strategy across onshore operations, offshore partners, Workforce Management, and capacity planning. Lead onshore and global provider outreach performance, establishing clear accountability for productivity, retrieval outcomes, quality, service, compliance, and cost. Set the outreach strategy across agent-led,…
Read more and apply on Datavant's site
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