Group Product Manager, Customer Engagement & Experience
Coinbase is hiring for Group Product Manager, Customer Engagement & Experience in Remote - USA. Remote, Manager level. First seen October 2, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Coinbase
- Where
- Remote - USA
- Arrangement
- Remote
- Level
- Manager
- First seen
- October 2, 2026
- Listed via
- Greenhouse
What the posting says
You'll own the full support ecosystem serving over 100 million customers worldwide, from AI-powered self-service and automation to the Concierge program for our highest-value customers, and the social support strategy that meets customers where they are. You'll lead a team of product managers, technical program managers, and designers to deliver a cohesive experience that balances automation with human support, with the ambition to automate more than 90% of customer contacts while maximizing quality across every support surface and interaction. What you'll do: Own the multi-year vision,…
Read more and apply on Coinbase's site
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