Care Experience Specialist
Charlie Health is hiring for Care Experience Specialist in Remote, United States. Remote, Junior level. First seen August 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Charlie Health
- Where
- Remote, United States
- Arrangement
- Remote
- Level
- Junior
- First seen
- August 6, 2026
- Listed via
- Greenhouse
What the posting says
Responsibilities Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical Support client-related requests from the Clinical Care team to improve the patient’s experience Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively Communicate aftercare resources (i.e. outpatient therapy providers) to…
Read more and apply on Charlie Health's site
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