Specialist, Workforce Management
Carvana is hiring for Specialist, Workforce Management in Tempe, AZ. Mid level. First seen October 29, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Carvana
- Where
- Tempe, AZ
- Level
- Mid
- First seen
- October 29, 2026
- Listed via
- Greenhouse
What the posting says
The ideal candidate will be able to support a high-performing Customer Advocate team through understanding operational metrics and optimizing the customer experience. What you’ll be doing Interpreting data and making staffing recommendations to improve schedule efficiency. Monitoring call volume and queue performance to achieve ASA/Service Level goals. Producing reports according to deadlines, including but not limited to: attendance, intraday/end of day performance, and other ad hoc reports as assigned. Generating, analyzing, and optimizing schedules on a weekly basis to support the…
Read more and apply on Carvana's site
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