Sr. Manager, Licensed Customer Experience
Betterment is hiring for Sr. Manager, Licensed Customer Experience in Betterment HQ - New York City. Manager level. First seen August 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Betterment
- Where
- Betterment HQ - New York City
- Level
- Manager
- First seen
- August 6, 2026
- Listed via
- Greenhouse
What the posting says
As the Senior Manager, Licensed Customer Experience , you will lead, coach, and develop this team of licensed Investment Adviser Representatives (IARs) to deliver a consistently exceptional, customer experience. You’ll own the performance, quality, and health of the team—ensuring we meet and exceed service levels, and turn every interaction into a moment that strengthens trust. This role sits within Betterment’s Human Advice organization and partners closely with our CX, Operations, Product, and CFP® teams. Your work will have a direct impact on customer satisfaction, retention, revenue from…
Read more and apply on Betterment's site
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