Destava

L1 Helpdesk Support

AvePoint is hiring for L1 Helpdesk Support in Singapore. Junior level. First seen August 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
AvePoint
Where
Singapore
Level
Junior
First seen
August 6, 2026
Listed via
Greenhouse

What the posting says

This role is ideal for someone with a service mindset and a willingness to learn, even without a technical background. Key Responsibilities: Provide first-level support to internal users primarily via email and occasionally over the phone. Log, track, and follow up on support tickets to ensure timely resolution. Escalate issues to the appropriate technical team when required. Assist with basic troubleshooting steps and common user issues (e.g., login problems, email access). Maintain accurate records of service requests and communications. Ensure a high level of customer service and…

Read more and apply on AvePoint's site

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