Destava

IT Helpdesk Engineer

Waystone is hiring for IT Helpdesk Engineer in Manila, Makati City. Junior level. First seen October 30, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Waystone
Where
Manila, Makati City
Level
Junior
First seen
October 30, 2026
Listed via
BambooHR

What the posting says

The role of IT Helpdesk Engineer Level 1 is to support the IT team in all aspects of technical service desk management, project tasks and monitoring. ESSENTIAL DUTIES AND RESPONSIBILITIES - Action and resolve all incidents / requests that come to the service desk queue or phone lines with the agreed service levels. - Ensure that ticket assignments will maximise efficiency. Escalate tickets to the relevant level if required and request updates. - Ensure that the entire ticket life cycle is carried out with the highest level of customer service through appropriate communication and follow ups.…

Read more and apply on Waystone's site

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