Ingénieur Technique Support Client (H/F)
Viavi Solutions is hiring for Ingénieur Technique Support Client (H/F) in St Herblain, FRA. Mid level. First seen November 6, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Viavi Solutions
- Where
- St Herblain, FRA
- Level
- Mid
- First seen
- November 6, 2026
- Listed via
- Workday
What the posting says
Duties & Responsibilities: Missions principales: - Configuration du déploiement logiciel et matériel. - Assurer le support technique auprès des clients (niveau 2 / 3 selon organisation). - Analyser, diagnostiquer et résoudre les incidents techniques complexes. - Escalader les incidents vers les équipes internes (R&D, DevOps, Produit) si nécessaire. - Suivre les tickets support jusqu’à leur résolution complète. - Documenter les incidents, solutions et procédures techniques. - Exécuter les tests des systèmes livrés soutenant les projets pendant la phase d’acceptation. - Accompagner les clients…
Read more and apply on Viavi Solutions' site
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