Destava

End User Support Analyst, Specialist

The Vanguard Group is hiring for End User Support Analyst, Specialist in Scottsdale, AZ. On-site, Mid level. First seen November 8, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
The Vanguard Group
Where
Scottsdale, AZ
Arrangement
On-site
Level
Mid
First seen
November 8, 2026
Listed via
Workday

What the posting says

Requirements for Tech Central Critical Tier Support role: - Demonstrate competency in baseline support responsibilities, including troubleshooting hardware and software issues, resolving connectivity incidents, and providing timely resolution to user inquiries. - Efficiently manage support hotline phone calls and addressing walk-up user concerns, accurately documenting issues, and escalating complex problems to the appropriate teams when necessary. - Maintain a customer-centric approach and provide excellent customer service throughout entire interaction with diligent focus on incident…

Read more and apply on The Vanguard Group's site

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