Destava

Technical Service Desk Analyst L1

Unisys is hiring for Technical Service Desk Analyst L1 in Bangalore, KA, India. Junior level. First seen November 3, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Unisys
Where
Bangalore, KA, India
Level
Junior
First seen
November 3, 2026
Listed via
Workday

What the posting says

What success looks like in this role: Job Summary We are seeking a Technical Service Desk Analyst L1 to provide first-level technical support to end users by handling IT incidents and service requests. This role involves troubleshooting hardware, software, network, and application-related issues while ensuring excellent customer service and adherence to service level agreements (SLAs). Key Responsibilities · Serve as the first point of contact for IT support requests via phone, email, chat, and ticketing systems. · Log, categorize, prioritize, and track incidents and service requests. ·…

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