Destava

Help Desk Analyst

University of Chicago is hiring for Help Desk Analyst in Chicago, IL. Junior level, $30–$34 an hour stated. First seen November 7, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
University of Chicago
Where
Chicago, IL
Level
Junior
Pay stated
$30–$34 an hour
First seen
November 7, 2026
Listed via
Workday

What the posting says

Job Summary The Help Desk Analyst is the first point of contact for technology support at The University of Chicago Booth School of Business, serving students, staff, faculty, and alumni. Working as part of a single-point-of-contact service desk, the Analyst provides Tier 1 and some Tier 2 support by phone, email, chat, and walk-in, and owns each request through to resolution and follow-up. Beyond resolving incidents, the Analyst helps the service desk work smarter: documenting solutions in the knowledge base, using approved AI and automation tools to improve speed and quality, identifying…

Read more and apply on University of Chicago's site

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