Destava

Director Customer Care (m/f/d)

Trusted Shops SE (DE) is hiring for Director Customer Care (m/f/d) in Cologne, Nordrhein-Westfalen, Germany. Executive level. First seen September 17, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Trusted Shops SE (DE)
Where
Cologne, Nordrhein-Westfalen, Germany
Level
Executive
First seen
September 17, 2026
Listed via
Recruitee

What the posting says

To strengthen our Customer Care team, we are looking for a Director Customer Care (m/f/d) (Hybrid in Cologne, 8 days/month on site / Full-time / Permanent) As we continue to scale our service excellence, we are looking for an experienced and hands-on leader to shape the future of Customer Care at Trusted Shops. In this role, you will drive operational performance, customer satisfaction, and service innovation across our consumer-facing services. Working closely with cross-functional stakeholders, you will help create secure, scalable, and customer-centric processes while leveraging…

Read more and apply on Trusted Shops SE (DE)'s site

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