Product Support Engineer I
Syndigo is hiring for Product Support Engineer I in Bengaluru, Karnataka, India. Junior level. First seen October 15, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Syndigo
- Where
- Bengaluru, Karnataka, India
- Level
- Junior
- First seen
- October 15, 2026
- Listed via
- Greenhouse
What the posting says
The role covers incident and service-request ownership, troubleshooting, SLA adherence, clear communication, knowledge management, and continuous improvement. L1 focuses on intake, triage, standard resolution and escalation. HOW WE’LL BE WINNING TOGETHER DAY TO DAY Own assigned incidents and service requests from acknowledgement through resolution or controlled escalation. Provide application and configuration support for SaaS products while meeting response, update and resolution SLAs. Communicate clearly with customers and internal stakeholders, including impact, progress, workarounds,…
Read more and apply on Syndigo's site
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