Customer Retention Specialist
SumUp is hiring for Customer Retention Specialist in Boulder, Colorado, United States; El Paso, Texas, United States. Junior level. First seen September 19, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- SumUp
- Where
- Boulder, Colorado, United States; El Paso, Texas, United States
- Level
- Junior
- First seen
- September 19, 2026
- Listed via
- Greenhouse
What the posting says
What we're looking for: You have 1–3 years of experience in customer retention, account management, or sales—ideally in a high-volume or merchant-facing environment. You’re calm under pressure and skilled in objection handling, de-escalation, and building trust through conversation. You’re proficient in CRM tools (especially Salesforce) and familiar with POS or payment processing systems. You thrive in fast-paced environments, juggling multiple cases and calls while meeting daily KPIs. You’re empathetic, solution-oriented, and passionate about helping small businesses succeed. You take…
Read more and apply on SumUp's site
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