KYC EDD Operations Agent (German)
SumUp is hiring for KYC EDD Operations Agent (German) in Sofia, Bulgaria. Mid level. First seen September 17, 2026, posted 2 times; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- SumUp
- Where
- Sofia, Bulgaria
- Level
- Mid
- First seen
- September 17, 2026
- Postings
- 2
- Listed via
- Greenhouse
What the posting says
This role is a new addition to the team and brings something we haven't had before: a dedicated outbound calling capability that lets us resolve tricky verification cases over the phone instead of leaving customers waiting on email chains. As a KYC EDD Operations Agent, you'll clear transaction alerts, carry out enhanced due diligence checks, and speak directly with merchants and consumers to sort out issues quickly, helping prevent complaints before they happen and keeping SumUp's platform trustworthy for millions of businesses. Take a look at our Sofia office What you'll do Review and…
Read more and apply on SumUp's site
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