Customer Tech Care Lead Customer Care Department - Remote
Stellar Tech is hiring for Customer Tech Care Lead Customer Care Department - Remote in Not specified. Manager level. First seen August 6, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Stellar Tech
- Where
- Not specified
- Level
- Manager
- First seen
- August 6, 2026
- Listed via
- BambooHR
What the posting says
As the Lead, you will be the technical authority and organisational backbone: triaging escalated tickets, directing your team of automation engineers, coordinating with product and infrastructure engineering, and personally architecting or approving every solution shipped. This is not a traditional support lead role. You will spend the majority of your time in systems - querying databases, reproducing bugs in staging, reading logs, designing automation flows, and evaluating LLM agents. You are the bridge between what support teams observe and what engineering teams build. What You’ll Do: 1.…
Read more and apply on Stellar Tech's site
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