Customer Service Advocate- Billing
St. Lukes Hospital is hiring for Customer Service Advocate- Billing in Allentown, PA - 1110 American Parkway. Hybrid, Junior level. First seen November 8, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- St. Lukes Hospital
- Where
- Allentown, PA - 1110 American Parkway
- Arrangement
- Hybrid
- Level
- Junior
- First seen
- November 8, 2026
- Listed via
- Workday
What the posting says
The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances. JOB DUTIES AND RESPONSIBILITIES: - Answers SBO telephone lines in a timely fashion, and provides callers with a pleasant, courteous and professional reception. - Informs and educates patients regarding issues identified at the time of reimbursement assessment. - Performs research or follow-up to address issues, and if necessary, responds back…
Read more and apply on St. Lukes Hospital's site
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