Manager, Service Quality & Training
Singapore Post is hiring for Manager, Service Quality & Training in Singapore. Manager level. First seen October 17, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Singapore Post
- Where
- Singapore
- Level
- Manager
- First seen
- October 17, 2026
- Listed via
- Workday
What the posting says
Job Description The Manager, Service Quality & Training plays a pivotal role in partnering with cross-functional leadership, Operations, and Customer Service teams to drive organizational service excellence initiatives. Analyze operational workflows to identify performance gaps, eliminate process bottlenecks, and implement robust corrective and preventive action plans. The incumbent is responsible for designing and executing customer research initiatives across multiple channels to gather insights such as key behaviors, preferences, and pain points that inform strategic business decisions.…
Read more and apply on Singapore Post's site
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