Customer Service Officer (1 Year Contract)
Singapore Post is hiring for Customer Service Officer (1 Year Contract) in Singapore. Mid level. First seen October 15, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Singapore Post
- Where
- Singapore
- Level
- Mid
- First seen
- October 15, 2026
- Listed via
- Workday
What the posting says
Job Description - Manage enquiries within a tight timeline and efficiently follow up on the investigation to minimise outstanding cases. - Proactively communicate and report on anomalies to customers, ensuring transparency and swift resolution. - Coordinate with service providers and international stakeholders to obtain the latest status updates and provide comprehensive feedback or conclusive updates to customers accurately. - Evaluate the feasibility of compensation claims submitted by customer service representatives ensuring adherence to company policies. - Analyze vendor portals and…
Read more and apply on Singapore Post's site
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