Customer Support
USA Simpro Software is hiring for Customer Support in Melbourne Box Hill Office. Junior level. First seen October 21, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- USA Simpro Software
- Where
- Melbourne Box Hill Office
- Level
- Junior
- First seen
- October 21, 2026
- Listed via
- Workday
What the posting says
What You’ll Do - Efficiently manage and prioritize a high volume of inbound customer support queries via live phone and/or chat, ensuring support enquiries and software-related issues are addressed in a timely and effective manner. - Uphold high customer service standards by ensuring each interaction is customer-centric, empathetic, and aimed at exceeding customer expectations, striving to provide a positive and memorable experience in every interaction. - Ensure first contact response and resolution for customer queries is within defined targets. - Develop and maintain expertise relative to…
Read more and apply on USA Simpro Software's site
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