Director, Guest Satisfaction
Hard Rock Cafe International (STP) is hiring for Director, Guest Satisfaction in Hard Rock Hotel & Casino Tejon. Executive level. First seen November 13, 2026; open as of November 14, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Hard Rock Cafe International (STP)
- Where
- Hard Rock Hotel & Casino Tejon
- Level
- Executive
- First seen
- November 13, 2026
- Listed via
- Workday
What the posting says
To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits Job Description: JOB DESCRIPTION AND RESPONSIBILITIES: The Guest Satisfaction Director is the main point of contact for off-property guests who wish to provide feedback regarding their experience. They are responsible for investigating each piece of feedback received and following up with our patrons to ensure guest recovery. This position often includes fast-paced, high-stress situations, which will require someone to think on their feet while maintaining a pleasant and positive…
Read more and apply on Hard Rock Cafe International (STP)'s site
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