Director, Guest Experience and Hospitality Excellence
Hard Rock Cafe International (STP) is hiring for Director, Guest Experience and Hospitality Excellence in Hard Rock Hotel & Casino Las Vegas. Executive level. First seen November 10, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Hard Rock Cafe International (STP)
- Where
- Hard Rock Hotel & Casino Las Vegas
- Level
- Executive
- First seen
- November 10, 2026
- Listed via
- Workday
What the posting says
Human Resources Job Summary: The Director of Guest Experience & Hospitality Excellence leads the property’s guest experience and Forbes Travel Guide Five-Star strategy at Hard Rock Hotel & Casino Las Vegas. This role serves as the voice of the guest and partners with leaders across Hotel, Food & Beverage, Casino, Security, VIP Services, Marketing and other operating areas to design and continuously elevate the end-to-end guest journey. The Director translates Forbes Travel Guide standards and the property’s service philosophy into practical operating standards, behaviors and…
Read more and apply on Hard Rock Cafe International (STP)'s site
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